Government of Jamaica

HOW THE REPORTING PROCESS WORKS

Ever wondered what exactly happens when you make a report to the Office of the Children's Registry?

 The following steps outline the reporting process:

 

Once you make a report and provide certain key information to the Registration Officer, you will be given a case ID number which you may use when you are following up on the status of the report. Please note that only persons who provide the requested information are given case ID numbers.

If you call to follow up on the status of a report and you do not have a case ID number, we cannot provide you with information about a report.

    

HOW TO MAKE A REPORT

 

 You may make a report to the Children's Registry by:  

  • Calling 1-888-PROTECT (1-888-776-8328) or 908-2132, 822-7031, 878-2882, 618-5888 (Digicel), 631-8933 (Flow), 631-8908 (Flow)

       (Currently operating - Mondays to Fridays, 7:00am-11:00pm) 

  • Completing the prescribed reporting form and submitting it to the Office of the Children's Registry at 12 Carlton Crescent, Kingston 10 (forms are available at the Children's Registry or at CDA offices islandwide)
  • Faxing your report to 908-2579 or Emailing it to: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

WHAT SHOULD BE INCLUDED IN A REPORT?

 

  • A report should include enough information to help the authorities identify and locate the child in question. Vital information to be included are:
  •    Name, age and sex of child
  •    Names and addresses of parents/guardians
  •    The school that the relevant child attends
  •    Details of the incident being reported and any knowledge of previous abandonment, neglect or ill-treatment of the relevant child and relevant dates.
  •    Identity and other details of the alleged perpetrator
  •    Any other information that the reporter has which can assist in the intervention and completion of the report
NB. Not all cases reported will result in criminal charges or children being separated from their families

 

 

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